Cendana Pre Go Live Survey for JPCC


Assalamualaikum dan Salam Sejahtera,

We, the Cendana Project team, would like to find out how the project implementation of JPCC's Cendana has been for you. Therefore, we kindly request a few minutes of your time to complete this survey. Your feedback is highly valuable to us so we can continue to improve our services for you and this project. 

Thank you.

Details

Name (Optional)

Company *

Position

Date

Product Effectiveness

Cendana system will be a benefit to my organisation. *

I am confident that Cendana will improve my efficiency on my day-to-day operations. *

I am confident that Cendana will improve my effectiveness on my day-to-day operations. *

I believe that Cendana will *

Strongly AgreeAgreeNeutralDisagreeStrongly Disagree
Meet the objectives of my organisation.
Help keep track of employee's record.
Increase efficiency in processing payroll.
Able to manage employee's leave requests accurately

It is clear that the Cendana is an important first step in digitalisation of the organisation. *

Does this project have a clearly defined scope? *

Please list down any suggestions on how to improve Cendana as a system.

Communications

How was the communication handled between JPCC and Cendana during the project implementation? *

How well was project status communicated throughout? *

How effective were the informational materials available during the implementation? (i.e. Email, Slides) *

Organisational Management

Does your organisation have the right processes in place to support this change? *

Are decisions made quickly to enable change to happen? *

Are decisions clearly communicated to enable change to happen? *

Does Cendana organisational structure enable sharing of information to drive this project?

Does Cendana organisational structure enable collaboration to drive this project? *

Does the organisation have access to the necessary data/reporting framework for this change? *

Do your peers know of this project and have a positive feeling on it? *

Change Management

The overall satisfaction of the Project team: *

Strongly SatisfiedSatisfiedNeutralDissatisfiedStrongly Dissatisfied
Interaction
Knowledge
Quick to Respond
Kept it relevant
Timing
Enthusiasm
Skills

How well did the Project team respond to your questions or comments related to the project during the project implementation? *

Do you know where to seek for assistance or have questions pertaining to this project? *

Do you have any comments regarding this project implementation?